Lead Infrastructure Engineer

Posted: February 2, 2019
Follow Up Boss : Lead Infrastructure Engineer

Company: Follow Up Boss
Headquarters: Remote
URL: https://www.followupboss.com/

It’s 2019 isn’t it time to find a job that lets you work where you want? 
Who Is Follow Up Boss?
    • We’re a simple, sales-focused CRM for real estate teams (and we use our own product)
    • We’re a self funded, profitable company started back in April of 2011
    • We’re a remote company with a mostly US-based team
    • We don’t just claim to be customer-centric – we live it: https://www.facebook.com/followupboss/reviews
    • Check out our video on how we work: https://www.followupboss.com/about/
Why Would You Want To Work Here?
    • We’re a young, ambitious company who only answers to our customers
    • Opportunity to have a big impact on our growth and your career
    • No red tape or pointless meetings
    • Competitive salary, health/dental insurance and 20 days paid holiday, $1000 to outfit your home office, yearly company meetup
This Role Is For You If…
    • You would describe yourself as patient, empathetic and having a good sense of humour
    • You’re independent, self-motivated and can stay efficient and productive without someone looking over your shoulder all day long
    • Superb written and verbal skills (with a professional yet fun demeanor).
Your qualifications:
    • Self motivated and proactive mindset.
    • Remote work experience is considered an asset.
    • Based in the USA, quiet home office with fast internet.
    • Has lead operations team successfully in the past.
    • Strong experience with configuration and infrastructure automation using tools like Docker, Chef, Kubernetes, Helm, and Terraform
    • Well versed in using and managing various Amazon Web Services offerings. We use services such as ECR, EKS, RDS, EC2, Route 53, S3, ElastiCache and more.
    • Continue to establish Infrastructure as Code culture and practices (we’ve newly started these initiatives).
    • Strong experience with monitoring and alerting systems (we use Datadog, StatsD, PagerDuty, Pingdom)
    • Strong knowledge of scripting languages (Bash, PHP, Python)
    • Strong knowledge of relational databases (we use Aurora MySQL and PostgreSQL)
    • Strong knowledge of CI/CD environments
    • Strong knowledge of UNIX and networking.
    • Proven track record of being security conscious.
    • Has the ability to cross into the application development side as necessary.
Your responsibilities will include:
    • Once familiar, take ownership and responsibility for the infrastructure, reliability, scalability and performance of our applications and services.
    • Accept and learn about the current state of our infrastructure to best identify how to improve it.
    • Help build and lead an Ops team.
    • Determine top infrastructure priorities.
    • Actively measures and monitors systems.
    • Actively troubleshoots issues with the infrastructure and services.
    • Press us forward with more automation and tooling to support our customer growth and engineering team effectiveness.
    • Mentor other team members.
30 Day Targets:
    • Become familiar with the infrastructure, on-call team, product architecture and existing tools
    • Pair with engineers to gain knowledge about the system and how we work
    • Improve the new hire onboarding process, by being a part of it
    • Assist with internal security related work (e.g. company VPN, tweaking AWS IAM roles, etc)
60 Day Targets:
    • Join on-call team.
    • Determine key metrics not measured, setup monitoring and alerting for them
    • Take over the responsibility of applying (and automating) security updates to our servers
    • Assist in API rate limiting project.
90 Day Targets:
    • Identify top infrastructure problems, develop a plan to address them
    • Assist in hiring additional engineers for Ops team.
    • Lead the on-call team.
Our Core Engineering Values
    • Teamwork
    • Communication
    • Code Quality
    • Focus and Prioritization
    • Customer Driven
    • Leadership Qualities
If this sounds like a great fit we would love to hear from you.
We’re not accepting applications from agencies.

To apply: https://boards.greenhouse.io/followupboss/jobs/1524430